Company History and Information

XGEN Applications.com was formed in March of 2000 by Patrick Greene to provide advanced software development services to business wishing to utilize Internet technology for more than an advertising outlet. In working as a private contractor with both Fortune 500 and small business enterprises, Patrick Greene realized that many traditional business applications would better serve the needs of growing small and mid-sized businesses, if they were developed within a true internet infrastructure. He recognized the overwhelming benefits of a creating a new organizational layout based on what he called an XGEN Application and worked to solve some of the problems being encountered by organizations of all sizes:

• Public and private organizations expend large amounts of capital to create and maintain interconnected computer networks. These networks range from small, in-office LAN (Local Area Network) systems to large nationwide VPN (Virtual Private Network) installations.
  
  A smaller business with an in-office LAN almost always finds that growth potential is not being realized with a small LAN type network; however the cost to upgrade and maintain a larger VPN eliminates upgrade options altogether. Even where budget VPN service could be realized, the cost of staffing support personnel for widely distributed applications overwhelmed the budget in the long term. 
  
  Larger VPN installations are the network of choice for nationwide organizations and are widely used today by many state and local governments wishing to connect government services together into efficient "e-government" systems . These systems act similarly to LAN based systems in the sharing of traditionally "desktop" and client-server based applications and therefore maintain the same personnel and hardware support requirements of smaller localized systems; except on a much larger scale.
  
  Neither of these solutions addressed the need of some businesses to utilize human or technical resources outside from the global market. The fight to "Go Global" was a losing battle for all but the largest of enterprises.
  
  Clearly a new method of connecting our organizations was needed.
  
• "We need data osmosis":
  With many organizations the common issues revolved around getting the best information from the customers into the systems used to manage the organization. However; this was not the end of the problem. Maintaining excellent customer relationships requires not only efficient and accurate reaction to a customer need, but proactively recognizing a customers need before it arises. We needed to stay one step ahead of our customers; but that required excellent communication.
  "If we could see what was in their head every time we handled an order we would be in the game. What we need is to transfer the data from their head into our systems. We need data osmosis..."
  
  The two key obstacles to "data osmosis" result from non-standardized contact management systems (different customer data systems, internal business protocols, etc.) and lack of customer access to internalized systems. Some organizations have already implemented a solution to these obstacles by providing on-line access of each customer to his or her account; allowing the customers to change address, billing, and other information as the need arises and by allowing customers to track orders, and check billing invoices on-line.
  
• The final aspect of distributing information effectively for an expanding business was the management of the tools used in systems themselves. A common buzz word associated with managing costs of distributed is "TCO" or Total Cost of Ownership. You may notice the phrase lower TCO in many system documentation files, sales brochures, and even theories for new models of business systems. With some new technologies your organization needs to maintain experts to ensure the technology can grow and survive changes in your business.
  
  "With all of the staff and developers we need on payroll to keep our multimillion dollar CRM system running, it seems sometimes like we're paying to invent a new one."
  

The basic theory behind any XGEN Application is that it is a fully web driven business program which utilizes the existing Internet connections of small and mid-sized organizations to act as the network connection from PC to PC. This results in a network model that transcends even the largest VPN, allowing unlimited growth on a global scale.

Where are we going now?

Recently we have extended our organization to develop tools for web application development. There are many public Application Service Providers and groups within many organizations developing systems which will operate entirely on a web platform. We strive to inform and educate developers on new ways to create these web applications efficiently and provide some sorely needed tools to the development community to speed the process. In addition, we now have full "ready out of the box" applications in development to allow organizations to utilize web technology at a much lower cost than the custom built applications we also develop.